Marketing Collateral
This is where we discuss the brand "signatures", such as your logo, brochures, business cards, websites, et cetera. Your marketing materials are not to be confused with your brand! Branding is a phenomenon that occurs in the mind of the consumer. Branding is not a logo or catchy tagline; these are expressions of the brand. You must take the expression of your brand seriously, for a badly managed brand can erode your image in the marketplace.
Using color can be a powerful tool.
Using color can be a powerful tool. It engages us, helps establish brand identities, market products and it increases our memory; but what about using black and white as color? We've grown so accustomed to adding color to almost everything, that B&W may seem uninteresting and boring. Black and white can be just as powerful and elegant as using colors. One benefit of using black and white is less expensive print costs. Using black and white together creates very sharp contrast and eye-catching appeal. Black goes well with almost every color except for very dark values and white goes good with almost any color.
White symbolizes: cleanliness, purity and innocence. In western cultures white is the color for brides, but in eastern cultures white symbolizes death.
Black symbolizes: mystery, elegance, and sophistication. In western cultures black symbolizes mourning.
Did you know?
Black is the absence of color and is therefore not a color. Black absorbs all the colors of the visible spectrum and reflects none of them to the eyes. Black can affect the perception of size and weight of objects and designs, making things appear smaller. White is the sum of all the colors, therefore white is a color. Light appears colorless or white. Sunlight is white light that is composed of all the colors of the spectrum. You can't see the colors of sunlight except when atmospheric conditions bend the light rays and create a rainbow.
~Idea submitted by Graphic Communications, Inc., specializing in high-profile business solutions used to create a dialog between you and your market. Our services include vehicle graphics, interior graphics, exterior graphics, promotional graphics and design services. Graphic Communications believes small businesses should have access to the same comprehensive graphic services available to large businesses. Our goal is to provide these services without the high costs associated with the graphic arts industry. For more information, visit www.graphiccom.com.
True Colors: Using Color to Build Your Brand
by William Arruda
When you hear “big blue,” what company do you think of?
Some companies, organizations and even people are so consistent and steadfast in their use of color, that they almost own that color in our minds. Think Home Depot, Breast Cancer Awareness, the Artist Formerly Known as Prince.
Some companies actually do own their colors. Tiffany, for example, has registered its trademark robin's egg blue as a brand asset.
As marketers, you know that color is an important brand asset. It helps clients and prospects recognize your company or product. But color can be used to support goals way beyond just recognition. It can be used to evoke emotion and build that all-important connection with the people who surround your brand.
You can use color to further differentiate your organization from your competitors, revitalize an aging product and engage and unite your employees, partners and customers. When you go beyond the traditional use of color, you can make incredible strides in achieving your goals.
When I worked for the software company Lotus, our color was yellow. Not just yellow—our yellow was a custom color called Lotus yellow.
This unique color was so important to Lotus that our Creative Director, Vartus—a strong brand herself—went to tremendous lengths to ensure that it was being used properly on everything from brochures to signage to coffee mugs.
Every print job cost extra because we had to add our custom color to the standard four-color process. But the cost was just a small investment in an incredibly powerful brand asset. The whole organization understood the importance of yellow and worked to ensure its abundant and appropriate use.
The Lotus corporate color was originally blue. But it changed to yellow when we moved our products into retail. Yellow boxes are more likely to be taken off the shelf, so Lotus Yellow was born. But it was not through retail sales that the yellow had its most dramatic effect. It was with the larger Lotus brand community.
Color activates your brand community
When I first joined the company, I was hit with yellow from all angles; it seemed a bit excessive. But when I went on my first qualitative brand audit, I saw first-hand how powerful color can be. Respondents in cities from San Francisco to Sao Paolo shouted “yellow” when asked, “When you think about Lotus, what first comes to mind.”
And yellow was consistent with our brand attributes: bright, positive, warm, visionary. Our yellow awareness was so powerful, that when we launched TV ads in a letterbox format (the ad was shown between two horizontal bars of yellow) people could identify that they came from Lotus without even watching them. Not bad for general brand awareness. Of course, we hoped people would watch the ads, too!
In the marketing department, we used yellow as a way to express the brand internally. We developed communications and Web-based materials that explained the Lotus brand through creative uses of yellow. Everyone in the company bought into Lotus yellow and proactively supported its liberal use. We even had a “yellow” video that was shown to all new hires during orientation.
From accounting to product development, employees considered how to include some yellow in their day-to-day activities. And business partners and alliances joined in, too. The color yellow, as strange as it seems, was a powerful and unifying force among all members of the Lotus brand community.
Color choice can't be taken lightly
Choosing a color can be as challenging as it is important. There is a whole psychology behind color. And colors mean different things in different countries. Lotus yellow, for example, had a different formula in Japan than it did in the rest of the world. So choosing color for your organization or product is not something you do lightly.
Selecting a color to represent a person can be an even greater challenge according to Brian Wu, Partner and Design Director for Brandego, a company that builds Web portfolios for business people.
“When we build a Web site for an executive, one of the key decisions has to do with color,” he says. “What color or palette of colors will support the client's personal brand attributes and set an appropriate emotional tone—in the way that music colors movie titles?”
Do you know what color or color palette best represents your personal brand?
The most common logo color for American corporations is blue. But blue is probably more often associated with IBM than any other brand.
And IBM takes full advantage of its unique relationship with blue. You will see blue on the corporate Web site, in all presentations, on corporate materials, on signage and in the names of many of their programs: Blue Gene, Deep Blue and Extreme Blue (just to name a few).
While IBM is associated with the most common corporate color, UPS has chosen one of the least-used colors (brown) and turned it into a tremendous brand asset. Its Valentines Delivery press release was titled “Roses are Brown.” In its latest series of ads, it replaced the corporate name with “brown” in the tag line: “What can brown do for you?”
According to color expert Jacci Howard Bear, brown represents steadfastness, simplicity, friendliness and dependability—perfect for a logistics company. These brand attributes are closely connected with the UPS brand promise. Brown is also a highly differentiated color. Can you think of another organization that uses brown?
Color supports differentiation
The ability to identify a company by its brand color is amazing. When you are standing at the bus stop at the airport waiting for your rental car shuttle, you know whether you are looking for the yellow, red or green bus. It's more difficult to identify Budget (orange and blue) and Alamo (yellow and blue). Multiple colors seem to be harder to own—unless, of course, you're Apple.
The rainbow colors are perfect for the Apple brand. Creative. Different. Diverse. Not an inexpensive proposition from a printing perspective, but extremely valuable from a branding angle.
Color can have a double effect
Some organizations and products have colorful names: Orange (the European telecommunications company), jetBlue, Green Mountain Coffee Roasters, the Red Cross, the Yellow Pages, Blue Cross and Blue Shield. They all benefit doubly from the emotion-creating power of color.
And the music industry seems to have a strong desire to connect sound with color: the Red Hot Chilli Peppers, Pink, Green Day, Deep Purple, Simply Red, and the Indigo Girls are just a few of the artists with colorful names.
Although blue is the most popular corporate color in the US, red seems to win out when it comes to company names that include color. Red Herring, the Red Cross, Red Envelope and Red Hat Software are just a few of the companies that chose to associate themselves with this color, which often connotes warmth, excitement and aggressiveness.
Color supports a renaissance
M&M-Mars certainly knows the value of color. It revitalized a brand that was at the end of its product life cycle by holding a contest to find the next M&M color. It turned out to be blue, and they launched an extremely successful ad campaign where the other M&Ms, who were jealous of the new blue, would hold their breath so that they too would turn blue.
That was so successful for M&Ms-Mars that it has continued to use color as a way to generate more interest in the brand. In 1992, it held another contest to choose a color. Now M&Ms have lost their color entirely. They are black and white, and so is their packaging. We as consumers can help find their colors again as part of the “Help Find Our Colors” contest.
The potential that color has to unite your organization and support your brand-building activities is tremendous. There is almost no end to the creative ways that it can be used to attain your goals. So think about whether you are getting the maximum value from your corporate color and if necessary, make a plan to color your brand.
Here are 10 ways to make the most of color
Color is powerful. It evokes emotion. It is an important brand tool, so use it wisely. To make the most of your color, ensure that it…
- Supports your brand attributes
- Is relevant to your target audience
- Is always the same shade and hue
- Is visible to all members of your brand community, inside and outside the company
- Is understood and appropriately used by all employees
- Is featured on all your communications materials and sales tools
- Is different from your competitors' colors
- Works in all parts of the world where you plan to do business
- Is applied to more than just your logo
- Comes with guidelines on its use for partners and affiliates
William Arruda ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) is the personal branding guru and founder of Reach, a global leader in personal branding, and coauthor of Career Distinction: Stand Out By Building Your Brand (www.careerdistinction.com).
Tradeshows: The Art of Presentation
Trying to pull a crowd to your next trade-show booth? Or, you may only need a table-top display for a conference, seminar, job fair or presentation. Planning and creating a display for a trade-show can be a little bit intimidating. Add budget constraints to the mix and you may really feel overwhelmed. Successful displays don't necessarily have to be extremely complex, over the top, and wildly creative. While it may help, what really matters is how everything is being presented. Below, are some presentation basics that will set you up for success and leave a lasting impression!The Art Of Presentation
Once you know your size and area dimensions you'll be working with, the next step is deciding what information and content you want to display. The company's name and logo must be visible. If visitors don't know who and what the display is about in a matter of 5 seconds or less, their interest will be lost. The company's name/logo should be somewhat dominate to sub-dominate. Always include a website address if applicable.
Don't make the overall design too distracting. Too much information and clutter will create confusion. Neatness, simplicity, and visibility are some of the most important aspects. Images should be crisp and professional looking; no low-resolution images. All content should be appropriate and pertain to the rest of the display.
For maximum impact, use color to make a statement and let your display pop out. Color schemes can help set a specific mood or tone. Pick colors that will correlate to the company's tone and theme.
Create visual connections by aligning text and graphics. Alignment is one of the principles of design that creates a visual hierarchy and produces attractive, readable layouts. Underlying grid structures help group and organize elements. Avoid randomly placing elements just to fill in the space. Consider using the rule of thirds. This is where sections or panels are divided into thirds, vertically or horizontally. The rule of thirds creates an underlying guide to strategically place the most important elements and avoid placing anything dead center.
Successful trade-show booths make it easy for visitors to retrieve information. Pass out flyers or business cards. Consider creating interactive displays, such as games, contests, drawings or giveaways. Think of anything that will get the visitors intrigued and involved. This is a great way to add some flair to your display!
~Idea submitted by Graphic Communications, Inc., specializing in high-profile business solutions used to create a dialog between you and your market. Our services include vehicle graphics, interior graphics, exterior graphics, promotional graphics and design services. Graphic Communications believes small businesses should have access to the same comprehensive graphic services available to large businesses. Our goal is to provide these services without the high costs associated with the graphic arts industry. For more information, visit www.graphiccom.com.
Why signage is so important
At a minimum, your sign should attract new customers, brand the business and create impulse sales.
New Customers: Research indicates that 85% of your customers live or work within a five-mile radius of your business. But according to the U. S. Census Bureau, 18.6% of the population relocates annually. Which means every year you’re losing customers that you must replace with new customers, just to break even. Who’s in business just to break even?
If you only want to sustain your business then just maintain your customer base. But if you want to grow your business, you must increase your customer base. The quickest, easiest and most economical way to attract new customers is with signage. A 7% increase in sales can produce over 124% increase in profit. It is for this reason that attracting the new customer is essential to your profitability.
Brand: When your business is the first one that comes to mind as a place to find a product or service, you have achieved what is called “top-of-mind awareness.“ Top-of-mind awareness is built and reinforced through repetition.
As mentioned, 85% of your customers live or work within a five-mile radius of your business. When driving to and from work, school and shopping, they pass your location some 50 to 60 times a month. Your sign should be designed so that it commands their attention every time they pass.
That’s how signs help build top-of-mind awareness and brand your business. To further this effort, make sure your sign is included as part of your overall marketing strategy.
Impulse Sales: Even though many of today’s consumers have the financial ability to spend money, few have the time in which to do that spending. They’re certainly too busy to search for you or wander around comparison-shopping. They are more likely to stop at the first convenient place they see that seems to be selling what they need.
Who hasn’t been driving down the street, stopped at a store and made a purchase, merely because they saw the sign? Best Buy discovered that about 17% of its customers were people who did not intend to stop there but did so specifically because they saw the sign*.
*Source: www.signs.org
~Idea submitted by Graphic Communications, Inc., specializing in high-profile business solutions used to create a dialog between you and your market. Our services include vehicle graphics, interior graphics, exterior graphics, promotional graphics and design services. Graphic Communications believes small businesses should have access to the same comprehensive graphic services available to large businesses. Our goal is to provide these services without the high costs associated with the graphic arts industry. For more information, visit www.graphiccom.com.
Safeguard Your Resources
Having problems getting your logo, artwork or sign templates for future projects from other designers or vendors? It’s important to know where you stand with your artwork. Here are some tips to ensure you’re not shortchanged concerning your company’s communication imagery.
- Before you start any project ask for the return policy regarding digital art, copy, and photos from a vendor.
- Ask if there are any costs associated with supplying or returning copies of your artwork after completion of a project.
- Best time to get your files back is as soon as the job is completed because:
- Your files may be used for other projects that your current vendor does not provide (i.e. promotional products, printing, and vehicle design.)
- It saves time, money and frustration when using a new vendor who requests your art files.
- The longer you wait, the more likely your files may get lost or misplaced. Vendors may charge for additional work associated in finding past files.
- The vendor may not be available when you finally request your files.
- Work with companies that include your final files as part of their service.
~Idea submitted by Graphic Communications, Inc., specializing in high-profile business solutions used to create a dialog between you and your market. Our services include vehicle graphics, interior graphics, exterior graphics, promotional graphics and design services. Graphic Communications believes small businesses should have access to the same comprehensive graphic services available to large businesses. Our goal is to provide these services without the high costs associated with the graphic arts industry. For more information, visit www.graphiccom.com.
Think about your brand
What Does Your Company Stand For?
Branding your company or service can be a great asset. Brand-driven advertisers understand one thing very well. They understand the emotional substructure of good advertising. If you don't stir the heart, goes the reasoning, you can't stir the pocketbook. That's why Super Bowl advertisers will work hard—and spend millions—to leave you laughing. Or crying. Or angry.
To build your brand, begin by thinking through exactly what it is you sell and why customers choose your product or service. Identify the promise you are making to your customers. For instance, you may manufacture vacuum cleaners, but what you're really selling is a better way to clean house. You must also define what makes your product more desirable to the customers you're targeting than that of your competition. With a strong brand, you don't have to sell nearly as long or as hard. Customers know what you stand for before the pitch or proposal.
Here's how to give your company the kind of brand identity that will help drive sales:
Define Your Personality
A successful brand becomes an emotional bond that builds customer loyalty. A brand includes your logo, color scheme, taglines, slogan, design elements and more.
Build Recognition
You want the company personality to be easily identifiable at every customer touch point, from word of mouth to final sale. Make sure that every bit and byte of packaging, presentations, communications, and marketing speaks with a brand-consistent look and voice. That includes vehicle graphics, trade show displays and booths, storefront or office signage, banners and web ads, print ads, posters and point of purchase displays — in other words, everything.
Get Inside The Customer's Mind
You need a serious fix on what will propel people to buy so you can gear your messages accordingly. Ask yourself what need will you fill for the customer? What problem can you solve? How can I make it easier for them? Once you know that, you know what will trigger a market response.
But defining what that brand is and what it will mean to your customers is complicated. When counting your abstract assets, for instance, try putting the customer relationship AHEAD of brand on the ledger sheet. And the product? Channel money into making it the best it can be, both in quality and in the manner it satisfies your customers' deepest desires. Let those two things drive how you communicate with your market, and you’ll have a powerful branding strategy that pushes the numbers up on you balance sheet.
~Idea submitted by Graphic Communications, Inc., specializing in high-profile business solutions used to create a dialog between you and your market. Our services include vehicle graphics, interior graphics, exterior graphics, promotional graphics and design services. Graphic Communications believes small businesses should have access to the same comprehensive graphic services available to large businesses. Our goal is to provide these services without the high costs associated with the graphic arts industry. For more information, visit www.graphiccom.com.
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- Introducing the wallet brochure.
- Tradeshow tactics: Free stuff.
- Cardinal Advertising Sin #1,771: Stuffing too much on your billboard.
- When you care to send the very best.
- Use the Fortune Cookie Effect.
- Demonstrations. Seeing is believing.
- Write them regularly.
- Video testimonials.
- Send reminders.
- Collect testimonials from your best clients.
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